Privacy Policy

1. Introduction

Welcome to Clarity. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our task management service.

By using Clarity, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

• Create an account (username, email address, password)
• Create, edit, or manage tasks and projects
• Contact our customer support team
• Subscribe to our newsletter or marketing communications
• Participate in surveys or provide feedback

2.2 Information Collected Automatically

When you use Clarity, we automatically collect certain information, including:

• Device information (device type, operating system, browser type)
• Usage data (pages visited, features used, time spent on the Service)
• IP address and general location information
• Cookies and similar tracking technologies
• Log data (access times, error logs, performance metrics)

2.3 Task and Project Data

We store the content you create within Clarity, including task names, descriptions, due dates, priorities, and organizational structures. This data is essential for providing our Service to you.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your transactions and manage your account
• Synchronize your data across multiple devices
• Send you technical notices, updates, and security alerts
• Respond to your comments, questions, and support requests
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security threats
• Send you marketing communications (with your consent)
• Comply with legal obligations and enforce our Terms and Conditions

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf (hosting, analytics, customer support)
• Legal Compliance: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information with third parties when you give us explicit permission
• Protection of Rights: To protect the rights, property, or safety of Clarity, our users, or others

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit using HTTPS/TLS
• Passwords are always stored encrypted
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal data within 90 days, unless we are required to retain it for legal purposes.

Deleted tasks are soft-deleted and permanently purged from our systems within 30 days.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to our processing of your personal information
• Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at privacy@mail.clarity.do.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. Cookies are small text files stored on your device that help us:

• Keep you logged in to your account
• Remember your preferences and settings
• Analyze how you use our Service
• Improve our Service and develop new features

You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Service.

9. Third-Party Services

Our Service may integrate with or contain links to third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at privacy@mail.clarity.do.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries. We take appropriate measures to ensure your data is treated securely and in accordance with this Privacy Policy.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights outlined in Section 7. We process your data based on the following legal grounds:

• Contract performance (to provide our Service)
• Legitimate interests (to improve and secure our Service)
• Your consent (for marketing communications)
• Legal obligations (to comply with applicable laws)

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@mail.clarity.do

Data Protection Officer: dpo@mail.clarity.do